Online Classroom
self-paced courses - learn as and when you need it
Our online classroom offers self-paced courses that suit your busy schedule. Free & easy to use, you can learn as & when you need it. Click on each course to learn more, access modules and complete assessments.
Aboriginal Case Management Policy
This training supports participants to understand fundamental concepts underpinning implementation of the Aboriginal Case Management Policy (ACMP). The ACMP aims to deliver better outcomes for Aboriginal children and families through sector development activities and...
Measuring outcomes in the TEI Program
This course has been developed to support stakeholders in the Targeted Earlier Intervention program understand how to measure and report outcomes in the Data Exchange. By the end of this course, you will understand: What client outcomes are and why it’s...
Developing a Program Logic
This course has been developed to support stakeholders in the Targeted Earlier Intervention program to understand program logic. By the end of the course you will understand: what is a program logic why you need to complete a program logic how to complete the...
Practice Guidance for Virtual Home Visits
This is an online learning module for NGO professionals conducting virtual home visits with children, young people and families who may be experiencing vulnerability. It is crucial to provide families with the support they need during this time, while protecting the...
Important Update – Child Protection Reporting
Expansion of mandatory reporter groups and greater protections for reporters On 1 March 2020 amendments to the Children and Young Persons (Care and Protection) Act 1998 (Care Act) commenced to expand mandatory reporting groups and provide greater protections for...
Making Effective Referrals
This online course is for mandatory reporters who, in the course of their work, come into contact with vulnerable children, young people and their families. Mandatory reporters are those who deliver health care, welfare, education, children’s services, residential...
Keep Them Safe
This online course consists of 9 modules that cover some of the major legislative changes to child protection in NSW. The self-paced modules are interactive and engaging; with the opportunity to test your knowledge and practice your skills with case studies. Upon...
Hidden Carers
Many people do not recognise their care of a person with a disability as care, instead seeing it as an extension of their relationship to the person. This course will develop your knowledge and skills to identify hidden carers that may present themselves in social...
Giving evidence & supporting people engaging with the Royal Commission
Gain an overview of some important aspects of the Royal Commission into Institutional Responses to Child Sexual Abuse, including: its purpose how information and evidence are gathered what you need to know if you are called to be a witness how to support those who may...
Engaging Families
This online course consists of four modules on client engagement: Building Effective Working Relationships with Clients Building Further Engagement Effective Engagement with Aboriginal Clients Effective Engagement with Culturally and Linguistically Diverse Clients....
Signs of Alcohol and Other Drug Use and Withdrawal
This online course is for mandatory reporters who come into contact with clients who may use alcohol or other drugs, or their families. Mandatory reporters are those who deliver health care, welfare, education, children’s services, residential services, or law...
Working with Victims of Crime
The aim of this course is to raise awareness of the rights of victims, and to ensure that staff are aware of their responsibilities in working with them. This course was designed for FACS staff but contains information that is relevant for NGOs in understanding their...
Nye Gurung Project
Nye Gurung is Aboriginal for ‘Spirit Child’, and is a fitting name for the first Aboriginal-specific team in FACS appointed specifically to recruit and support Indigenous foster carers. The Nye Gurung Aboriginal Foster Care Team has developed an innovative and...
OOHC Fundamentals: Legislation
This OOHC Legislation package identifies and explains sections in the Children and Young Persons (Care and Protection) Act 1998 that relate specifically to the provision of out-of-home care services in NSW. There are 3 self-paced modules that include case studies for...
Mealtime Management
The aim of this e-learning course is to build your understanding of good practice in assessment and intervention when supporting a person with disability at mealtimes. It illustrates the person-centred nature of mealtimes and outlines how to promote active...
Identifying & Supporting Young Carers
This learning is for front line workers who want to learn more about young carers. There are 105,000 young carers in NSW. That’s at least one in every classroom. This course has been developed to help front line workers (and their managers) to be able to identify and...