This online course consists of four modules on client engagement: Building Effective Working Relationships with Clients Building Further Engagement Effective Engagement with Aboriginal Clients Effective Engagement with Culturally and Linguistically Diverse Clients....

This is an online learning module for NGO professionals conducting virtual home visits with children, young people and families who may be experiencing vulnerability.  It is crucial to provide families with the support they need during this time, while protecting the...

The aim of this e-learning course is to build your understanding of good practice in assessment and intervention when supporting a person with disability at mealtimes. It illustrates the person-centred nature of mealtimes and outlines how to promote active...

Gain an overview of some important aspects of the Royal Commission into Institutional Responses to Child Sexual Abuse, including: its purpose how information and evidence are gathered what you need to know if you are called to be a witness how to support those who may...

Expansion of mandatory reporter groups and greater protections for reporters On 1 March 2020 amendments to the Children and Young Persons (Care and Protection) Act 1998 (Care Act) commenced to expand mandatory reporting groups and provide greater protections for...

  This course has been developed to support stakeholders in the Targeted Earlier Intervention program to understand program logic. By the end of the course you will understand: what is a program logic why you need to complete a program logic how to complete the...