Engaging Families

This online course consists of four modules on client engagement: Building Effective Working Relationships with Clients Building Further Engagement Effective Engagement with Aboriginal Clients Effective Engagement with Culturally and Linguistically Diverse Clients....

Practice Guidance for Virtual Home Visits

This is an online learning module for NGO professionals conducting virtual home visits with children, young people and families who may be experiencing vulnerability.  It is crucial to provide families with the support they need during this time, while protecting the...

Mealtime Management

The aim of this e-learning course is to build your understanding of good practice in assessment and intervention when supporting a person with disability at mealtimes. It illustrates the person-centred nature of mealtimes and outlines how to promote active...

Giving evidence & supporting people engaging with the Royal Commission

Gain an overview of some important aspects of the Royal Commission into Institutional Responses to Child Sexual Abuse, including: its purpose how information and evidence are gathered what you need to know if you are called to be a witness how to support those who may...

Important Update – Child Protection Reporting

Expansion of mandatory reporter groups and greater protections for reporters On 1 March 2020 amendments to the Children and Young Persons (Care and Protection) Act 1998 (Care Act) commenced to expand mandatory reporting groups and provide greater protections for...

Developing a Program Logic

  This course has been developed to support stakeholders in the Targeted Earlier Intervention program to understand program logic. By the end of the course you will understand: what is a program logic why you need to complete a program logic how to complete the...

Online Classroom

Explore all of our online courses and webinars

Multimedia Room

Listen to interesting topics commonly requested by the NGO community

Resource Shelf

Access additional resources to enrich your knowledge and learning

DoCS Connect

Self paced modules designed for learning the OOHC MDS portal

Youtube Channel

On our channel you’ll find NGO specific vodcasts, digital stories, information videos and more!

Our Blog

Find out more about the new Child Protection Reforms

For Managers

Need some ideas on how to foster staff learning? Check out our Learning Series!
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