Identifying & Supporting Young Carers This learning is for front line workers who want to learn more about young carers. There are 105,000 young carers in NSW. That’s at least one in every classroom. This course has been developed to help front line workers (and their managers) to be able to identify and... Read More Developing a Program Logic This course has been developed to support stakeholders in the Targeted Earlier Intervention program to understand program logic. By the end of the course you will understand: what is a program logic why you need to complete a program logic how to complete the... Read More Working with Victims of Crime The aim of this course is to raise awareness of the rights of victims, and to ensure that staff are aware of their responsibilities in working with them. This course was designed for FACS staff but contains information that is relevant for NGOs in understanding their... Read More Making Effective Referrals This online course is for mandatory reporters who, in the course of their work, come into contact with vulnerable children, young people and their families. Mandatory reporters are those who deliver health care, welfare, education, children’s services, residential... Read More Engaging Families This online course consists of four modules on client engagement: Building Effective Working Relationships with Clients Building Further Engagement Effective Engagement with Aboriginal Clients Effective Engagement with Culturally and Linguistically Diverse Clients.... Read More Mealtime Management The aim of this e-learning course is to build your understanding of good practice in assessment and intervention when supporting a person with disability at mealtimes. It illustrates the person-centred nature of mealtimes and outlines how to promote active... Read More Online Classroom Explore all of our online courses and webinars Multimedia Room Listen to interesting topics commonly requested by the NGO community Resource Shelf Access additional resources to enrich your knowledge and learning DoCS Connect Self paced modules designed for learning the OOHC MDS portal Youtube Channel On our channel you’ll find NGO specific vodcasts, digital stories, information videos and more! Our Blog Find out more about the new Child Protection Reforms For Managers Need some ideas on how to foster staff learning? Check out our Learning Series!