Face 2 Face Courses

courses in the key area of child protection and case management

The NGO Training program offers face to face courses across NSW in the key areas of Child Protection and Case Management. This training is free for all non-government organisations receiving funding from Community Services. Click on to each course to read about the training objectives, access relevant resources and find all upcoming course dates.

NB: You must be a Community Services funded NGO to be eligible to attend these courses

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Trauma Informed Practice

Trauma Informed Practice

This workshop aims to support core knowledge and strategies to support practice with children, young people, families and communities who have experienced / and or been impacted by trauma. Drawing on current research and a range of theories including attachment, child...

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Case Management Part 1: An Introduction

Case Management Part 1: An Introduction

This two-day case management course is designed for NGO staff who provide case management support to clients. No prior knowledge or experience is required to take this course and it will give staff the skills, knowledge and values to provide case management support services within an agency or interagency context.

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Case Management Part 2: Building Practice

Case Management Part 2: Building Practice

This one-day course aims to build practice across the NGO sector when working with clients through case management. It addresses a range of issues that may confront case workers and case managers in their delivery of case management services to clients with a range of complex needs. The course is a springboard for continuing professional development, as the time available does not allow in-depth skill development.

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Child Protection: Part 1

Child Protection: Part 1

This is a two-day fundamental child protection course for staff who work with families, children, or youth and wish to update their knowledge and learn about the new child protection system.

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Child Protection: Part 2

Child Protection: Part 2

This is a three-day advanced child protection course, suitable for staff with child protection experience. It provides participants with the theoretical perspectives about abuse and neglect that underpin best practice child protection intervention, and is integrated with knowledge about child development and indicators and effects of abuse, to enable participants to maximise positive outcomes for children, young people and carers.

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