Giving evidence & supporting people engaging with the Royal Commission

Gain an overview of some important aspects of the Royal Commission into Institutional Responses to Child Sexual Abuse, including: its purpose how information and evidence are gathered what you need to know if you are called to be a witness how to support those who may...

Making Effective Referrals

This online course is for mandatory reporters who, in the course of their work, come into contact with vulnerable children, young people and their families. Mandatory reporters are those who deliver health care, welfare, education, children’s services, residential...

Measuring outcomes in the TEI Program

  This course has been developed to support stakeholders in the Targeted Earlier Intervention program understand how to measure and report outcomes in the Data Exchange. By the end of this course, you will understand: What client outcomes are and why it’s...

Working with Victims of Crime

The aim of this course is to raise awareness of the rights of victims, and to ensure that staff are aware of their responsibilities in working with them. This course was designed for FACS staff but contains information that is relevant for NGOs in understanding their...

Aboriginal Case Management Policy

This training supports participants to understand fundamental concepts underpinning implementation of the Aboriginal Case Management Policy (ACMP). The ACMP aims to deliver better outcomes for Aboriginal children and families through sector development activities and...

Signs of Alcohol and Other Drug Use and Withdrawal

This online course is for mandatory reporters who come into contact with clients who may use alcohol or other drugs, or their families. Mandatory reporters are those who deliver health care, welfare, education, children’s services, residential services, or law...

Online Classroom

Explore all of our online courses and webinars

Multimedia Room

Listen to interesting topics commonly requested by the NGO community

Resource Shelf

Access additional resources to enrich your knowledge and learning

DoCS Connect

Self paced modules designed for learning the OOHC MDS portal

Youtube Channel

On our channel you’ll find NGO specific vodcasts, digital stories, information videos and more!

Our Blog

Find out more about the new Child Protection Reforms

For Managers

Need some ideas on how to foster staff learning? Check out our Learning Series!
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