Helpline eReporting

Did you know you can now use eReporting to make child protection reports to Community Services? eReporting is an internet-based system used to make child protection reports to Family and Community Services if you have current concerns about the safety, welfare or...

Giving evidence & supporting people engaging with the Royal Commission

Gain an overview of some important aspects of the Royal Commission into Institutional Responses to Child Sexual Abuse, including its purpose; how information and evidence are gathered; what you need to know if you are called to be a witness; and how to support those...

DoCS Connect Brighter Futures

A self paced course for learning or refreshing knowledge on the use of the DoCS Connect reporting portal for NGO Brighter Futures service providers. To access this course, click on the image.

Engaging Families

This online course consists of four modules on client engagement: Building Effective Working Relationships with Clients Building Further Engagement Effective Engagement with Aboriginal Clients Effective Engagement with Culturally and Linguistically Diverse Clients....

Keep Them Safe

This online course consists of 9 modules that cover some of the major legislative changes to child protection in NSW. The self-paced modules are interactive and engaging; with the opportunity to test your knowledge and practice your skills with case studies. Upon...

Signs of Alcohol and Other Drug Use and Withdrawal

This online course is for mandatory reporters who come into contact with clients who may use alcohol or other drugs, or their families. Mandatory reporters are those who deliver health care, welfare, education, children’s services, residential services, or law...

Online Classroom

Explore all of our online courses and webinars

Multimedia Room

Listen to interesting topics commonly requested by the NGO community

Resource Shelf

Access additional resources to enrich your knowledge and learning

DoCS Connect

Self paced modules designed for learning the OOHC MDS portal

Youtube Channel

On our channel you’ll find NGO specific vodcasts, digital stories, information videos and more!

Our Blog

Find out more about the new Child Protection Reforms

For Managers

Need some ideas on how to foster staff learning? Check out our Learning Series!
ngo learning centre

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