Making Effective Referrals

This online course is for mandatory reporters who, in the course of their work, come into contact with vulnerable children, young people and their families. Mandatory reporters are those who deliver health care, welfare, education, children’s services, residential...

Developing a Program Logic

  This course has been developed to support stakeholders in the Targeted Earlier Intervention program to understand program logic. By the end of the course you will understand: what is a program logic why you need to complete a program logic how to complete the...

Identifying & Supporting Young Carers

This learning is for front line workers who want to learn more about young carers. There are 105,000 young carers in NSW. That’s at least one in every classroom. This course has been developed to help front line workers (and their managers) to be able to identify and...

Engaging Families

This online course consists of four modules on client engagement: Building Effective Working Relationships with Clients Building Further Engagement Effective Engagement with Aboriginal Clients Effective Engagement with Culturally and Linguistically Diverse Clients....

Measuring outcomes in the TEI Program

  This course has been developed to support stakeholders in the Targeted Earlier Intervention program understand how to measure and report outcomes in the Data Exchange. By the end of this course, you will understand: What client outcomes are and why it’s...

Keep Them Safe

This online course consists of 9 modules that cover some of the major legislative changes to child protection in NSW. The self-paced modules are interactive and engaging; with the opportunity to test your knowledge and practice your skills with case studies. Upon...

Online Classroom

Explore all of our online courses and webinars

Multimedia Room

Listen to interesting topics commonly requested by the NGO community

Resource Shelf

Access additional resources to enrich your knowledge and learning

DoCS Connect

Self paced modules designed for learning the OOHC MDS portal

Youtube Channel

On our channel you’ll find NGO specific vodcasts, digital stories, information videos and more!

Our Blog

Find out more about the new Child Protection Reforms

For Managers

Need some ideas on how to foster staff learning? Check out our Learning Series!
ngo learning centre

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