Hidden Carers Many people do not recognise their care of a person with a disability as care, instead seeing it as an extension of their relationship to the person. This course will develop your knowledge and skills to identify hidden carers that may present themselves in social... Read More What is Child Protection Reporting? Have you wondered how the Child Protection reporting process works in NSW? Ever wondered what happens to a report you have made? View this explanatory course Read More Important Update – Child Protection Reporting Expansion of mandatory reporter groups and greater protections for reporters On 1 March 2020 amendments to the Children and Young Persons (Care and Protection) Act 1998 (Care Act) commenced to expand mandatory reporting groups and provide greater protections for... Read More Engaging Families This online course consists of four modules on client engagement: Building Effective Working Relationships with Clients Building Further Engagement Effective Engagement with Aboriginal Clients Effective Engagement with Culturally and Linguistically Diverse Clients.... Read More Helpline eReporting Did you know you can now use eReporting to make child protection reports to Community Services? eReporting is an internet-based system used to make child protection reports to Family and Community Services if you have current concerns about the safety, welfare or... Read More Making Effective Referrals This online course is for mandatory reporters who, in the course of their work, come into contact with vulnerable children, young people and their families. Mandatory reporters are those who deliver health care, welfare, education, children’s services, residential... Read More Online Classroom Explore all of our online courses and webinars Multimedia Room Listen to interesting topics commonly requested by the NGO community Resource Shelf Access additional resources to enrich your knowledge and learning DoCS Connect Self paced modules designed for learning the OOHC MDS portal Youtube Channel On our channel you’ll find NGO specific vodcasts, digital stories, information videos and more! Our Blog Find out more about the new Child Protection Reforms For Managers Need some ideas on how to foster staff learning? Check out our Learning Series!