Making Effective Referrals

This online course is for mandatory reporters who, in the course of their work, come into contact with vulnerable children, young people and their families. Mandatory reporters are those who deliver health care, welfare, education, children’s services, residential...

Helpline eReporting

Did you know you can now use eReporting to make child protection reports to Community Services? eReporting is an internet-based system used to make child protection reports to Family and Community Services if you have current concerns about the safety, welfare or...

What is Child Protection Reporting?

Have you wondered how the Child Protection reporting process works in NSW? Ever wondered what happens to a report you have made? View this explanatory course

Giving evidence & supporting people engaging with the Royal Commission

Gain an overview of some important aspects of the Royal Commission into Institutional Responses to Child Sexual Abuse, including its purpose; how information and evidence are gathered; what you need to know if you are called to be a witness; and how to support those...

Nye Gurung Project

Nye Gurung is Aboriginal for ‘Spirit Child’, and is a fitting name for the first Aboriginal-specific team in FACS appointed specifically to recruit and support Indigenous foster carers. The Nye Gurung Aboriginal Foster Care Team has developed an innovative and...

DoCS Connect Brighter Futures

A self paced course for learning or refreshing knowledge on the use of the DoCS Connect reporting portal for NGO Brighter Futures service providers. To access this course, click on the image.

Online Classroom

Explore all of our online courses and webinars

Multimedia Room

Listen to interesting topics commonly requested by the NGO community

Resource Shelf

Access additional resources to enrich your knowledge and learning

DoCS Connect

Self paced modules designed for learning the OOHC MDS portal

Youtube Channel

On our channel you’ll find NGO specific vodcasts, digital stories, information videos and more!

Our Blog

Find out more about the new Child Protection Reforms

For Managers

Need some ideas on how to foster staff learning? Check out our Learning Series!
ngo learning centre

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