Engaging Families

This online course consists of four modules on client engagement: Building Effective Working Relationships with Clients Building Further Engagement Effective Engagement with Aboriginal Clients Effective Engagement with Culturally and Linguistically Diverse Clients....

DoCS Connect Brighter Futures

A self paced course for learning or refreshing knowledge on the use of the DoCS Connect reporting portal for NGO Brighter Futures service providers. To access this course, click on the image.

What is Child Protection Reporting?

Have you wondered how the Child Protection reporting process works in NSW? Ever wondered what happens to a report you have made? View this explanatory course

Signs of Alcohol and Other Drug Use and Withdrawal

This online course is for mandatory reporters who come into contact with clients who may use alcohol or other drugs, or their families. Mandatory reporters are those who deliver health care, welfare, education, children’s services, residential services, or law...

Identifying & Supporting Young Carers

This learning is for front line workers who want to learn more about young carers. There are 105,000 young carers in NSW. That’s at least one in every classroom. This course has been developed to help front line workers (and their managers) to be able to identify and...

Making Effective Referrals

This online course is for mandatory reporters who, in the course of their work, come into contact with vulnerable children, young people and their families. Mandatory reporters are those who deliver health care, welfare, education, children’s services, residential...

Online Classroom

Explore all of our online courses and webinars

Multimedia Room

Listen to interesting topics commonly requested by the NGO community

Resource Shelf

Access additional resources to enrich your knowledge and learning

DoCS Connect

Self paced modules designed for learning the OOHC MDS portal

Youtube Channel

On our channel you’ll find NGO specific vodcasts, digital stories, information videos and more!

Our Blog

Find out more about the new Child Protection Reforms

For Managers

Need some ideas on how to foster staff learning? Check out our Learning Series!
ngo learning centre

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