Working with Victims of Crime The aim of this course is to raise awareness of the rights of victims, and to ensure that staff are aware of their responsibilities in working with them. This course was designed for FACS staff but contains information that is relevant for NGOs in understanding their... Read More Hidden Carers Many people do not recognise their care of a person with a disability as care, instead seeing it as an extension of their relationship to the person. This course will develop your knowledge and skills to identify hidden carers that may present themselves in social... Read More Engaging Families This online course consists of four modules on client engagement: Building Effective Working Relationships with Clients Building Further Engagement Effective Engagement with Aboriginal Clients Effective Engagement with Culturally and Linguistically Diverse Clients.... Read More Mealtime Management The aim of this e-learning course is to build your understanding of good practice in assessment and intervention when supporting a person with disability at mealtimes. It illustrates the person-centred nature of mealtimes and outlines how to promote active... Read More Important Update – Child Protection Reporting Expansion of mandatory reporter groups and greater protections for reporters On 1 March 2020 amendments to the Children and Young Persons (Care and Protection) Act 1998 (Care Act) commenced to expand mandatory reporting groups and provide greater protections for... Read More Giving evidence & supporting people engaging with the Royal Commission Gain an overview of some important aspects of the Royal Commission into Institutional Responses to Child Sexual Abuse, including: its purpose how information and evidence are gathered what you need to know if you are called to be a witness how to support those who may... Read More Online Classroom Explore all of our online courses and webinars Multimedia Room Listen to interesting topics commonly requested by the NGO community Resource Shelf Access additional resources to enrich your knowledge and learning DoCS Connect Self paced modules designed for learning the OOHC MDS portal Youtube Channel On our channel you’ll find NGO specific vodcasts, digital stories, information videos and more! Our Blog Find out more about the new Child Protection Reforms For Managers Need some ideas on how to foster staff learning? Check out our Learning Series!