DoCS Connect Brighter Futures

A self paced course for learning or refreshing knowledge on the use of the DoCS Connect reporting portal for NGO Brighter Futures service providers. To access this course, click on the image.

Making Effective Referrals

This online course is for mandatory reporters who, in the course of their work, come into contact with vulnerable children, young people and their families. Mandatory reporters are those who deliver health care, welfare, education, children’s services, residential...

Engaging Families

This online course consists of four modules on client engagement: Building Effective Working Relationships with Clients Building Further Engagement Effective Engagement with Aboriginal Clients Effective Engagement with Culturally and Linguistically Diverse Clients....

Helpline eReporting

Did you know you can now use eReporting to make child protection reports to Community Services? eReporting is an internet-based system used to make child protection reports to Family and Community Services if you have current concerns about the safety, welfare or...

Mealtime Management

The aim of this e-learning course is to build your understanding of good practice in assessment and intervention when supporting a person with disability at mealtimes. It illustrates the person-centred nature of mealtimes and outlines how to promote active...

Keep Them Safe

This course provides information & guidance around the key reforms outlined in the Keep Them Safe initiative. Along with overviews, there are demonstration and assessment modules that will support understanding. To access this course, click on the image.

Online Classroom

Explore all of our online courses and webinars

Multimedia Room

Listen to interesting topics commonly requested by the NGO community

Resource Shelf

Access additional resources to enrich your knowledge and learning

DoCS Connect

Self paced modules designed for learning the OOHC MDS portal

Youtube Channel

On our channel you’ll find NGO specific vodcasts, digital stories, information videos and more!

Our Blog

Find out more about the new Child Protection Reforms

For Managers

Need some ideas on how to foster staff learning? Check out our Learning Series!
ngo learning centre

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