Online Classroom

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Our online classroom offers self-paced courses that suit your busy schedule. Free & easy to use, you can learn as & when you need it. Click on each course to learn more, access modules and complete assessments.


Hidden carer image Hidden Carers - Many people do not recognise their care of a person with a disability as care, instead seeing it as an extension of their relationship to the person. This course will develop your knowledge and skills to identify hidden carers that may present themselves in social housing. Once identified, your help in connecting these carers to existing services will support them, Continue Reading
image-royalcommission Giving evidence & supporting people engaging with the Royal Commission - Gain an overview of some important aspects of the Royal Commission into Institutional Responses to Child Sexual Abuse, including: its purpose how information and evidence are gathered what you need to know if you are called to be a witness how to support those who may be affected by the Royal Commission. This interactive course includes work-based examples, activities and Continue Reading
image-making-effective-referrals Making Effective Referrals - This online course is for mandatory reporters who, in the course of their work, come into contact with vulnerable children, young people and their families. Mandatory reporters are those who deliver health care, welfare, education, children’s services, residential services, or law enforcement, wholly or partly, to children and young people; or hold a management position in organisations which deliver such Continue Reading
image-engaging-families Engaging Families - This online course consists of four modules on client engagement: Building Effective Working Relationships with Clients Building Further Engagement Effective Engagement with Aboriginal Clients Effective Engagement with Culturally and Linguistically Diverse Clients. The modules are for mandatory reporters who, in the course of their work, come into contact with vulnerable children, young people and their families. Mandatory reporters are those Continue Reading
image-signs-of-alcohol-and-other-drug-use-and-withdrawal Signs of Alcohol and Other Drug Use and Withdrawal - This online course is for mandatory reporters who come into contact with clients who may use alcohol or other drugs, or their families. Mandatory reporters are those who deliver health care, welfare, education, children’s services, residential services, or law enforcement, wholly or partly, to children and young people; or hold a management position in organisations which deliver such services. Learn Continue Reading
Closing Gap Working with Victims of Crime - The aim of this course is to raise awareness of the rights of victims, and to ensure that staff are aware of their responsibilities in working with them. This course was designed for FACS staff but contains information that is relevant for NGOs in understanding their responsibilities under the Charter of Victims Rights. More information is available in the Supporting Continue Reading
Nye Gurung banner2 Nye Gurung Project - Nye Gurung is Aboriginal for 'Spirit Child', and is a fitting name for the first Aboriginal-specific team in FACS appointed specifically to recruit and support Indigenous foster carers. The Nye Gurung Aboriginal Foster Care Team has developed an innovative and effective approach for recruitment and training that has successfully provided culturally appropriate care options for Aboriginal children in OOHC. This Continue Reading
feature-OOHC OOHC Fundamentals: Legislation - This OOHC Legislation package identifies and explains sections in the Children and Young Persons (Care and Protection) Act 1998 that relate specifically to the provision of out-of-home care services in NSW. There are 3 self-paced modules that include case studies for illustration and reflection of best practice. Upon successful completion of the final assessment module, participants can download their own certificate Continue Reading
feature-mm Mealtime Management - The aim of this e-learning course is to build your understanding of good practice in assessment and intervention when supporting a person with disability at mealtimes. It illustrates the person-centred nature of mealtimes and outlines how to promote active participation. The course focuses upon a team consultation, with ethical decision making at its core. It also highlights the framework of Continue Reading
feature-images30 Identifying & Supporting Young Carers - This learning is for front line workers who want to learn more about young carers. There are 105,000 young carers in NSW. That’s at least one in every classroom. This eLearning tool has been developed to help front line workers (and their managers) to be able to identify and support young carers. It will explain who young carers are, the Continue Reading