This online course consists of four modules on client engagement: Building Effective Working Relationships with Clients Building Further Engagement Effective Engagement with Aboriginal Clients Effective Engagement with Culturally and Linguistically Diverse Clients....

  This course has been developed to support stakeholders in the Targeted Earlier Intervention program understand how to measure and report outcomes in the Data Exchange. By the end of this course, you will understand: What client outcomes are and why it’s...

Gain an overview of some important aspects of the Royal Commission into Institutional Responses to Child Sexual Abuse, including: its purpose how information and evidence are gathered what you need to know if you are called to be a witness how to support those who may...

This OOHC Legislation package identifies and explains sections in the Children and Young Persons (Care and Protection) Act 1998 that relate specifically to the provision of out-of-home care services in NSW. There are 3 self-paced modules that include case studies for...

This online course is for mandatory reporters who come into contact with clients who may use alcohol or other drugs, or their families. Mandatory reporters are those who deliver health care, welfare, education, children’s services, residential services, or law...

Many people do not recognise their care of a person with a disability as care, instead seeing it as an extension of their relationship to the person. This course will develop your knowledge and skills to identify hidden carers that may present themselves in social...